Terms of Service

These Terms of Service govern your use of the BeastMuse website and your purchase of products from us. By using the site or placing an order, you agree to these terms. Mandatory consumer rights in your country continue to apply.

1. Store Information

BeastMuse can be contacted at cs@beastmuse.com, 01706 523210, or L220, Beaconside Business Village, Stafford Enterprise Park, Weston Road, Stafford, United Kingdom, ST18 0BF.

2. Eligibility and Acceptable Use

You must be legally capable of entering a purchase contract or have permission from a parent or guardian. You may not misuse the site, interfere with security, introduce harmful code, scrape content without permission, commit fraud, or use the services unlawfully.

3. Products and Information

We try to display product descriptions, colors, and images accurately. Screen settings and production methods may cause reasonable differences in color, scale, placement, or appearance. Product availability may change without notice.

4. Orders

Your checkout submission is an offer to purchase. We accept the order when we send confirmation of acceptance or dispatch. We may reject or cancel an order for reasons including unavailable stock, pricing or description errors, payment failure, suspected fraud, shipping restrictions, or legal requirements. If we cancel after payment, we will refund the affected amount.

5. Prices, Payments, and Taxes

The price, currency, shipping charge, and taxes collected by us are shown at checkout. Your payment provider may charge conversion or international fees. Import duties and charges are the recipient’s responsibility unless checkout expressly states otherwise.

6. Shipping

Shipping times are estimates, not guarantees. Risk and title pass as provided by applicable law. See our Shipping Policy for services, charges, tracking, customs, and address responsibilities.

7. Returns, Exchanges, and Cancellations

Our 30-day Returns & Exchanges Policy applies in addition to any mandatory cancellation or conformity rights available under applicable consumer law.

8. Intellectual Property

The site and its original designs, graphics, text, photographs, logos, and other content are owned by or licensed to BeastMuse and are protected by applicable intellectual-property laws. You may use the site for personal shopping only. No content may be reproduced, sold, modified, or commercially exploited without written permission.

9. Reviews and Submissions

If you submit a review, image, or other content, you confirm that you have the right to do so and that it is accurate, lawful, and does not infringe another person’s rights. You grant BeastMuse a non-exclusive, worldwide, royalty-free license to use, reproduce, and display that content in connection with our store and marketing, subject to applicable law.

10. Third-Party Services

Our store may use or link to third-party services. We are not responsible for third-party sites, content, or services outside our control. Separate provider terms may apply.

11. Disclaimers and Liability

To the fullest extent permitted by law, the site is provided on an “as available” basis. We do not exclude or limit liability where doing so would be unlawful, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence. Otherwise, BeastMuse is not responsible for indirect or unforeseeable loss or for delay caused by events reasonably outside our control.

12. Indemnity

To the extent permitted by law, you are responsible for losses resulting from your unlawful misuse of the site or infringement of another person’s rights.

13. Governing Law

These terms are governed by the laws applicable to the BeastMuse operator, without depriving consumers of mandatory protections or courts available to them under the law of their country of residence.

14. Changes and Severability

We may update these terms by posting a revised version. Changes apply prospectively. If any provision is unenforceable, the remaining provisions continue in effect.